Glass Votive Candle - ?
Glass Votive Candle - ?
The Country Candle Company are a British company based predominantly in Wiltshire. As a company, they pride themselves on creating high quality products which are unique in design, smell amazing and are all affordable as a gift or treat for yourself!
These glass votive candles are a great little token gift by themselves or make a great present when combined with other alphabet or symbol votive candles. These candles are particularly ideal as engagement or wedding gifts! These candles are handcrafted in England and consist of a small glass jar with a letter or symbol printed on in black. Despite their smaller size, these candles can still burn for up to 15 hours due to the high quality soy wax used. The candles are also scented with Peruvian Rosewood which is an interesting aroma of green leaves, citrus and mint.
Letter / Symbol: ?
Burn time: 15 hours
Material: Soy Wax / Glass Jar
Scent: Basil & Verbena
Colour: White Wax / Clear Jar
Dimensions: Height: 7cm, Diameter: 6cm
Candle Burning Advice
The first time you light your candle you should have enough time to burn it for 3-4 hours (less for smaller votive candles) so that a large melt pool is formed across the entire top surface of the candle. Maintaining a large melt pool will give an excellent scent and make the most of your candle. If you burn your candle for shorter periods (especially on the first burn) the candle can create “memory rings” which restrict the subsequent size of the melt pool. For a perfect candle burn, keep your wicks trimmed regularly to prevent a tall flame which is essential for a clean, smoke free burn.
UK Mainland Small Parcel Delivery
All our items are Beautifully Wrapped in Tissue Paper and Securely Packaged, you have a choice of our standard UK Mainland delivery service which is 2nd Class signed for at £3.95 or a next day courier service £5.50, all our delivery cha rges are per shipment. Delivery charges are visible once you are signed in and are listed below. FREE DELIVERY ON ALL ORDERS OVER £99 including furniture
UK Mainland - Royal Mail 2nd Class Signed For
All orders under £99 will be automatically be sent on this service, if you are not in a hurry this is the most cost effective option
- Delivery costs £3.95 and takes 2-3 days
- Will require a signature
- Includes Northern Ireland but excludes the channel Islands
- You will receive an e-mail with your Royal Mail tracking details once parcel has been dispatched
- May exclude some larger items that require Courier Delivery see blue delivery message on product listing for deails
- Excludes Furniture
UK Mainland - Next Day Courier Delivery
If you would like further peace of mind on a tracked next day service, please pick our Next day service.
- Delivered Next Working Day - Orders received by 1pm
- By Courier Tracked & Signed For
- At Standard cost £5.50 (per shipment)
- You will receive SMS and email alerts with updates on your parcel, we will also send an email with the tracking number when your parcel has been dispatched
- Please be aware orders placed on weekend and bank holidays will be collected on the next working day (Mon-Fri) from your order and delivered the next day
- UK Mainland excludes Northern Ireland (BT), Isle of Wight (PO30-37), Isle of Man (IM), Scottish Highlands and Orkney Isles (PA, ML, EH, KA, G, KY, PH, DD, AB, IV, KW), Outer Hebrides and the Shetland Isles (HS, ZE)
- If you are unavailable when our delivery partner tries to deliver your order, they will usually try to deliver again the next working day or they will drop a card in to offer you a collection from a local collection point. If you should refuse delivery of goods, or are not available to accept the delivery on both delivery attempts, you will be required to cover any extra costs incurred.
- Excludes Furniture
Furniture Delivery – UK Mainland Only
Furniture, Mirrors & Large Items over £99 will be:
- Delivered Free of Charge over £99, £5.50 for items £99 and under
- Dispatched within 7-10 working days of placing your Order
- Sent by courier or pallett (large items) Tracked & Signed For
- Delivered kerbside if a large item delivered via PALLET, we will advise
- Regular e-mail updates will be provided and an estimated delivery day provided prior to dispatch
- Furniture is currently only available FREE in the UK Mainland, but please ask for a quote outside of the UK
International Parcel Delivery
Our system instantly recognises your post code and works out your postage costs. All International Parcels will be sent:-
- By Royal Mail International Tracked & Signed for
- Standard cost £12.50 but may vary
- Up to a Maximum Weight of 2kg per Order, the combined length + width + depth must be no more than 90cm with no single side longer than 60cm, additional costs may be necessary if parcel exceeds size or weight limits. We will contact you to request payment if this is the case.
- Timings will vary dependent on location aprox 3-5 days
- Excludes Furniture, Mirrors & Larger Items
- Select region at check out for prices
- International terms also cover none UK Mainland addresses. Northern Ireland (BT), Isle of Wight (PO30-37), Isle of Man (IM), Scottish Highlands and Orkney Isles (PA, ML, EH, KA, G, KY, PH, DD, AB, IV, KW), Outer Hebrides and the Shetland Isles (HS, ZE)
Click & Collect
- Available free of charge on all small items
- Furniture and all items over £99 will automatically be delivered unless email request is sent
- Large Furniture Items are not available for Click Collect
- Collection in stock items available within 1 hour from our Wokingham Store
- Provide Email Confirmation to collect your order
- Just select Click & Collect at Check Out
- All UK Mainland Orders over £99 will not incur a delivery charge
- Home Accessories will be sent on our UK Mainland Next Day Courier Service
- Furniture will be sent within 7-10 days by a courier or pallet service
For items NOT available to ship immediately you can change your mind before an order has been shipped for a full refund including delivery charge, please ensure:-
- To notify by email of your intent to cancel your order before your item is shipped
- To include order number, item details and reason for cancellation
Your item refund will reach your account within a maximum of 7 days of receiving your cancellation.
Returning Unwanted Items
If your purchase is not wanted or you change your mind feel free to refund it for a full refund either in store or via mail but please ensure:-
- To notify us of your intent to return by email within 14 days of receiving the goods
- To include order number, item details and reason for return on email
- To return the items within 14 days of notification
- To securely package item and return it in it’s original wrapping unused
- You have a proof of posting (in case it gets lost)
Your item refund will reach your account within a maximum of 7 days of the items being returned but will not include any delivery charges or postage costs.
Faulty or Damaged Items
If your purchase doesn’t reach you in perfect condition or develops a fault. We will be more than happy to replace or refund the item please follow steps below:-
- Notify of us by email
- Include order number, item details and damage or fault
- Damage within 14 days of receiving the goods
- Faulty item (electrical or battery operated items etc.) within 6 months
We cannot give refunds in the following cases:
- Personalised items unless faulty, miss-spelt or miss-represented
- Items returned after 14 days of notification or purchase, a gift voucher will be issued
- Damaged items not notified by email to us within 14 days.
Goods Should be returned to:
4 Bush walk
This does not affect your statutory rights.