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Delivery

UK Mainland - Royal Mail 2nd Class Signed For

All orders under £99 will be automatically be sent on this service, if you are not in a hurry this is the most cost-effective option.

  • Delivery costs £3.95 and takes 2-3 days
  • Will require a signature
  • Includes Northern Ireland but excludes the Channel Islands
  • You will receive an e-mail with your Royal Mail tracking details once parcel has been dispatched
  • May exclude some larger items that require Courier Delivery see blue delivery message on product listing for details
  • Excludes Furniture

UK Mainland - Next Day Courier Delivery

If you would like further peace of mind on a tracked next day service, please pick our Next day service.

  • Delivered Next Working Day - Orders received by 1pm
  • By Courier Tracked & Signed For
  • At Standard cost £5.50 (per shipment)
  • You will receive SMS and email alerts with updates on your parcel, we will also send an email with the tracking number when your parcel has been dispatched
  • Please be aware orders placed on weekend and bank holidays will be collected on the next working day (Mon-Fri) from your order and delivered the next day
  • UK Mainland excludes Northern Ireland (BT), Isle of Wight (PO30-37), Isle of Man (IM), Scottish Highlands and Orkney Isles (PA, ML, EH, KA, G, KY, PH, DD, AB, IV, KW), Outer Hebrides and the Shetland Isles (HS, ZE)
  • If you are unavailable when our delivery partner tries to deliver your order, they will usually try to deliver again the next working day or they will drop a card in to offer you a collection from a local collection point. If you should refuse delivery of goods, or are not available to accept the delivery on both delivery attempts, you will be required to cover any extra costs incurred.
  • Excludes Furniture

Furniture Delivery – UK Mainland Only

Furniture, Mirrors & Large Items over £99 will be:

  • Delivered Free of Charge over £99, £5.50 for items £99 and under
  • Dispatched within 7-10 working days of placing your Order
  • Sent by courier or pallet (large items) Tracked & Signed For
  • Delivered kerbside if a large item delivered via pallet, we will advise
  • Regular e-mail updates will be provided and an estimated delivery day provided prior to dispatch
  • Furniture is currently only available FREE in the UK Mainland, but please ask for a quote outside of the UK
  • International Parcel Delivery

    Our system instantly recognises your post code and works out your postage costs. All International Parcels will be sent:

    • By Royal Mail International Tracked & Signed for
    • Standard cost £12.50 but may vary
    • Up to a Maximum Weight of 2kg per Order, the combined length + width + depth must be no more than 90cm with no single side longer than 60cm, additional costs may be necessary if parcel exceeds size or weight limits. We will contact you to request payment if this is the case.
    • Timings will vary dependent on location approx 3-5 days
    • Excludes Furniture, Mirrors & Larger Items
    • Select region at check out for prices
    • International terms also cover none UK Mainland addresses. Northern Ireland (BT), Isle of Wight (PO30-37), Isle of Man (IM), Scottish Highlands and Orkney Isles (PA, ML, EH, KA, G, KY, PH, DD, AB, IV, KW), Outer Hebrides and the Shetland Isles (HS, ZE)

    Click & Collect

    • Available free of charge on all small items
    • Furniture and all items over £99 will automatically be delivered unless email request is sent
    • Large Furniture Items are not available for Click Collect
    • Collection in stock items available within 1 hour from our Wokingham Store
    • Provide Email Confirmation to collect your order
    • Just select Click & Collect at Check Out

    Free Delivery

    • All UK Mainland Orders over £99 will not incur a delivery charge
    • Home Accessories will be sent on our UK Mainland Next Day Courier Service
    • Furniture will be sent within 7-10 days by a courier or pallet service

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